Telemedicine is a healthcare benefit which is offered independent of other healthcare benefits or insurance. It’s a 24/7/365 phone or video consultation service with licensed physicians who can consult, diagnose, and if needed, prescribe medication for common and acute illnesses. Consultations are done on your mobile device, tablet, home phone, or computer.
You no longer have to miss work wasting time at the doctor’s office.
Benefits for Individuals and Families
Telemedicine saves you time and money by offering…
- 24/7/365 access to US Board Certified physicians
- Convenient access to care via phone or video
- Significantly lower costs than traditional ER or Urgent Care visits
- No copay for consultation
- Avoidance of long waiting room visits with exposure to other sick people
- Consultation with a physician at home, work, or even on vacation
- Prescriptions called in to a local pharmacy
- Covers children who live with you from 2 years of age up until they reach age 26
Commonly Diagnosed Conditions
Frequently Asked Questions
Who is providing the service?
Corporate Payroll Services has teamed up with MYidealDOCTOR™ (MiD), a leading provider of cloud-based telemedicine and mobile health (mhealth) services to provide telemedicine services to you.
What conditions can be treated?
Conditions most commonly treated include cold & flu, allergies, sinus and upper respiratory infections, urinary tract infections, pink eye, and many non-emergency issues.
Are my records private?
Yes. You determine who can view your secure Health Portal. the portal is accessible 24/7 by only those you allow.
Can I use my usual pharmacy?
Yes. When a prescription is deemed necessary, the physician can call it in to the pharmacy of your choice. Many pharmacies have free or reduced prices on antibiotics. If you are using an insurance prescription card or discount drug program card, standard negotiated rates will apply.
Will I be speaking with a “real physician”?
Yes. The physicians are all U.S. Board Certified, credentialed and actively practicing.
How can the physician write a prescription without seeing me in person?
The most common prescriptions given are antibiotics and antihistamines. Physicians follow strict protocols when diagnosing conditions. No DEA-controlled substances, no lifestyle or mood altering drugs, or those that may have the potential for abuse will be written. Service is not permitted for children under the age of 2.
Can I call or be treated if I am traveling outside of the United States?
International consults are not permitted.
How do I schedule a consultation?
You can connect and schedule a personal consult in 3 ways.
- Use the mobile app.
- Call a toll free number.
- Go to the website.
NOTICE: Telemedicine is not intended to be a replacement for health insurance or for in-person physician care, but rather, a complement to a patient’s overall care.