Customer Testimonials
We Provide Accurate Payrolls and Provide Great Customer Service
We measure customer satisfaction using a system called Net Promoter Score℠, or NPS®
NPS is measured by asking:
“On a scale of 0-10, How likely would you be to recommend a friend or colleague to use this service?”
Zero is not at all likely, and 10 is highly likely.
NPS scores range from NEGATIVE 100 to POSITIVE 100, and the formula is: NPS = (% of 9 or 10 answers) – (% of 0 to 6 answers)
Answers of 7 or 8 do not count.
Search for NPS of our two largest competitors, and you will usually find scores which hover from slightly above/below zero to the teens.
Our 6-month moving average is about 80 which is 60 to 70 points higher than our major competitors because most of our customers rate us 9 or 10!
Click above to see our current score.
Google Reviews
I have used this service for many years now. The platforms are straightforward and easy to use. The customer service is excellent. It has made payroll so much more streamlined. I highly recommend this service to any business.
I have had a wonderful experience with Corporate Payroll Services over the past year. Judy Bagwell is a top notch sales representative, and my payroll representative, Michelle, has been accommodating and wonderful to work with over this time. I highly recommend Corporate Payroll for any small business' payroll needs.
Corporate Payroll offers oustanding service. We have been with them over 15 years. Very knowledgeable, kind and efficient. I couldn't ask for a better payroll service provider to work with. Dakota is an absolute ROCKSTAR. Payroll would be a much more daunting process without her! Thank you Dakota and Corporate Payroll for all you do to keep our business running smoothly while making sure our employees are paid correctly and on-time.
I highly recommend CPS. We have used them for approximately seven years, and are now using them for a second company we have.
Response from the owner 17:47 03 Jul 25
Hi Chris, thank you for a 5-star review! We are happy to hear that our team is providing amazing service. We appreciate your business and support. Thank you from your CPS family! 
Over a 40 year period, I have experienced payroll through ADP, Paychex and Corporate Payroll and I truly believe that Corporate Payroll is, by far, the best payroll company for a small to medium sized company. Their online system is easy to use and reporting options are robust. If I ever have a problem or question, I simply call the local office and if my payroll specialist is busy then I'll get someone who is equally knowledgeable and will be able to help me. I have found their pricing to be very good, lower than the other companies. I can't recommend Corporate Payroll enough!
Response from the owner 15:20 26 Jun 25
Hi Gary, thank you for a 5-star review! We are happy to hear that our team is providing amazing service. We look forward to working with you for the many years to come! We appreciate your business and support. Thank you from your CPS family! 
Payroll and everything related have been worry and stress free since signing up with Corporate Payroll Services.
Response from the owner 16:54 28 Mar 25
Hi Richard, thank you for a 5-star review! We are happy to hear that our team is providing amazing service. We appreciate your business and support. Thank you from your CPS family! 
As a previous employee of CPS I have nothing but great things to say about this company. So this review is mainly for anyone thinking about switching payroll services. I now work for a company who uses ADP as their payroll provider and I wouldn’t suggest ADP to my worst enemy. Their system is absolutely terrible. The customer service is non existent, don’t bother sending an email because you’ll never get a response. When you call in if your lucky enough to get someone on the phone you’ll be waiting a while to get anyone to answer, otherwise you’ll have to leave a voicemail then wait who knows how long for a call back. CPS is top tier when it comes to customer service and payroll needs. Had I been with the company I am with now prior to them switching to ADP I would have fought tooth and nail to get them not to switch to ADP. So before you think about switching to ADP because they offer you a deal you can’t refuse I can promise you somewhere down the line you will regret it and it is not worth any amount of money you would be saving and I promise you, you will end up paying that “money saved” some where some how in the long run. Also don’t expect anything to be easy either. CPS is hands down the best around! Also ST Go Dawgs!
Response from the owner 16:52 28 Mar 25
Hi Katie, thank you for a 5-star review! We appreciate your support and testament to the quality services and customer support that we offer. Hopefully, your new employer will consider making the switch, and we can show them what we have to offer! Thank you from your CPS family! 
It has been a pleasure to work with Corporate Payroll for several years. They are very efficient, friendly, and informative. They have been a very appreciated asset to saving my time in preparation of all the deposits, forms, and returns for our business. I can't thank them enough for their service and would highly recommend them.
Response from the owner 14:19 06 Feb 25
Hi Sandra, thank you for a 5-star review! We are happy to hear that our team is providing amazing service. We are always here to help you in any way that we can. We appreciate your business and support. Thank you from your CPS family! 
We've used Corporate Payroll Services for a few years now and I realized I was overdue expressing how much I appreciate them! Our Relationship Manager is outstanding and jumps right onto any questions or needs that arise. They have been very flexible and accommodating. Great job, Edina! Thank you
Response from the owner 18:08 16 Jan 25
Hi, thank you for a 5-star review! We are happy to hear that our team is providing amazing service. We will be sure to let Edina know about your amazing review! We appreciate your business and support. Thank you from your CPS family! 
I love working with Corporate Payroll Services. My payroll specialist, Michelle Mohamed is amazing. Any time I have an issue (which is not often), she is quick to reply and always gets my issue resolved. I would recommend her to anyone. Very personable and kind. Thanks, Kristi Mauldin American Home Mortgage, Inc.
Response from the owner 19:54 04 Dec 24
Hi Kristi, thank you for a 5-star review! We are happy to hear that our team is providing amazing service. We are always here to help you in any way that we can. We will be sure to let Michelle know about your amazing review! We appreciate your business and support. Thank you from your CPS family! 
Response from the owner 13:39 08 Nov 24
Hi, thank you for a 5-star review! We appreciate your business and support. Thank you from your CPS family! 
We have been using Corporate Payroll Services for 12 or more years. They always do a great job. Gracyn, Dakota, etc., always exceed expectations.
Response from the owner 18:16 31 Oct 24
Hi Stacy, thank you for a 5-star review! We are happy to hear that our team is providing amazing service. We will be sure to let Gracyn and Dakota know about your amazing review! We appreciate your business and support, and we look forward to working with you for the many years to come. Thank you from your CPS family! 
Everyone I have spoken to (especially Gracyn!) has been courteous, professional, honest and always provides excellent customer service. It's so refreshing to know these standards still exist in today's world!
Let's face it. Payroll is a necessity in a small business and I couldn't be successful without the help from Corporate Payroll Services. They provide a valuable service, are always willing to answer questions, and often help remind me it is time to post my payroll. I feel like they care about me as a small business owner.
Judy Bagwell with Corporate Payroll Services is the best in the business! Not only is she great at her job, but she's also a great person. She is responsive, knowledgable, and customer-focused. I trust her for a very important corporate function that has low tolerance for error. If you need a trusted payroll partner, call Judy with Corporate Payroll Services!
After using CPS for over a year now, I can confidently recommend them for your payroll needs. Prior to CPS, I was personally handling our small business payroll and taxes. Not only was it stressful, but time consuming as well. CPS and Michelle Mohamed (our PR Specialist) make it easy each week for me to submit our payroll. I love the online portal which makes it simple to submit yet still allows me to customize for special payrolls. I also love having Michelle available to answer all of my questions and to help me submit correctly when implementing changes. They are reasonably priced and have many options to help your business no matter the size.
I'm glad we chose Corporate Payroll Services! They've never let me down; WHENEVER I have a situation or question, Michelle ALWAYS comes through with an answer or the fix for the situation. She's very caring and very good at what she does. The entire time is always courteous and professional. I highly recommend Corporate Payroll Services!
Switching payroll companies can feel overwhelming and daunting—but making the move to Corporate Payroll was one of the best decisions we’ve made. After seven months, we’re still absolutely thrilled with the experience. The transition was smooth for both our administrators and employees. Carrie was incredibly helpful, answering every one of our many questions with patience and clarity. What stood out most is that we’ve never felt pressured to add services we don’t need. Just honest, reliable support from a team that truly cares. Highly recommend!
Our free health clinic in charlotte NC has been with Corporate Payroll Services for over 7 years, and they've been absolutely wonderful. They make payroll effortless—what used to be a complex task now takes just 30 seconds a week. Their team is professional, accurate, and responsive, with personalized service from our amazing specialist, Shannon. Thanks to their expertise and exceptional customer service, payroll has become stress-free and seamless.
In addition to reliable payroll, we've also been able to access valuable benefits like health insurance, pay-as-you-go workers' comp, retirement plans, and robust reporting tools—all in one place. CPS has truly saved us time, money, and administrative headaches. Highly recommended!
In addition to reliable payroll, we've also been able to access valuable benefits like health insurance, pay-as-you-go workers' comp, retirement plans, and robust reporting tools—all in one place. CPS has truly saved us time, money, and administrative headaches. Highly recommended!
Shannon has been our CSR from the beginning. She is always courteous when answering our calls! She is well trained, always ready to pass on information about the program that we need! It’s been a pleasure working with her and look forward to continuing our great working experiences!
Tammy and the entire team that support us at Tacos4Life have been so responsive and incredibly competent. Rarely does an email go unanswered within the hour and I have yet to have a technical issue the team could not resolve quickly. We are grateful for their excellent service.
Courtney Salley does our payroll and does a great job. She goes above and beyond to fix all our issues.
This is without question the best payroll company we've had over the 22+ years of doing business. We've been with them for almost 10 years and they have always given us quick and excellent customer service. No problems ever. I highly recommend.
I have enjoyed working with CPS for the past 3 years. I have found that they make the process easy and the y provide a proactive solutions based approach that makes it a lot easier for me to run my business and not have my business run me. If you are a business owner, I highly recommend using the professionals at Corporate Payroll Services.
I have been a client of Corporate Payroll Services for many years. They have been a great partner for me and provide peace of mind for all of my payroll needs. I used to do payroll on my own via QuickBooks, but honestly using Corpay instead was such a better solution. Let them do what they know best and let me do what I do best. Shout out to Tamara, my Payroll Specialist. She's awesome!
I've been using Corporate Payroll Services for several years and my experiences have always been positive. The staff is kind and knowledgeable, and their interface is easy to work with.
I have been doing business with Corporate Payroll for appx 15 years now. Not one issue during that time period. When I forget to do my part I even get a reminder. Shannon Ritter is now my assigned contact and I could not be more pleased. No way I would consider changing
We’ve been with corporate payroll services close to two years now. It is a great company. The staff is very attentive and efficient. Response time is quick. Highly recommend.
We are happy that Corporate Payroll Services Charlotte was recommended to us. Now we are working with more peace of mind knowing that we are in hands that are specialized in what they do, especially friendly hands that are working alongside my company.
Now we recommend Corporate Payroll Services Charlotte with great confidence.
Special thanks to Courtney Salley our Payroll Specialist for many years.
Now we recommend Corporate Payroll Services Charlotte with great confidence.
Special thanks to Courtney Salley our Payroll Specialist for many years.
Corporate Payroll is the best! Carrie Conner has held my hand through opening my business and answered every question I have. Shes the absolute best! If anyone needs payroll services this is the company to choose hands down!! 10/10
Our company, Progressive Baptist Church has been working with Corporate Payroll for over ten years and I have never met such an outstanding, professional group of people. They’re not only professional, but easy to work with and take great pleasure in helping in any way they can. I highly recommend this company for all your payroll services.
